Smaller gatherings, more tickets and outdoor venues will be popular this fall; Be creative ‘or you don’t survive’

by Tony Mecia

With Charlotte slowly emerging from a two-month lockdown, heading to a big event might be hard to fathom at the moment. But organized gatherings will return at some point — and local event planners have been busy devising outings that are more in tune with the times.

Say goodbye to flashy fundraising buffet dinners held in cavernous hotel ballrooms.

In their place, look for small events held outdoors that require tickets and masks as conditions of entry.

“Events will definitely be back, and they’ll be back stronger than ever, because people will want to go out again,” says Casey Wilson, owner of Carben Events + Marketing, which plans events including music festivals, bike rides and Charlotte Wine & Food festival. “They’re probably going to look a little bit different for the fall.”

Hoping for a comeback: Like many sectors of the economy, the events industry has largely ground to a halt. Some events have migrated online. For the most part, though, there have been no in-person festivals, charity fundraisers, wedding receptions or corporate meetings since mid-March. Many businesses and nonprofits rely on events for large portions of their revenue.

It’s unclear when they might resume. In a new order this week, Gov. Roy Cooper raised the limit on outdoor gatherings to 25 people. Indoor gatherings are still capped at 10. The state has said that in future phases of reopening the economy, it will raise limits on venue capacity and gathering size, but nobody knows what those new figures might be or when they will take effect.

That’s troublesome in planning events, which often require months of legwork. Event planners pride themselves on being graceful problem-solvers, like dealing with the unexpected guests who show up at your wedding reception or improvising when the festival’s sound system conks out. Now, the coronavirus is forcing them to tap into new levels of creativity to navigate restrictions on gathering sizes, rules for food service and public fears of leaving the house.

Erin Santos, executive director of the Isabella Santos Foundation, typically counts on fall events for 2/3 of the foundation’s revenue. The organization raises money for pediatric cancer research.

This year, it’s planning to replace its traditional 5K/10K/fun run at Ballantyne Corporate Park — which draws as many as 3,000 people — with smaller running groups of 25-50 people on different routes. Each participant would pay an entry fee and raise money from friends. The small running groups would each assemble for brunch afterward. It will be cheaper to put on, with no expenses for security, portable toilets or bounce-house rentals.

Putting off the Ritz: Changes are also underway for another fall event, the foundation’s October gala at the Ritz-Carlton, which usually draws 350 and is expensive to organize, Santos says. This year, the foundation might be able to raise the same $100,000 or even more by convening groups of 25 or fewer in somebody’s home, assuming the limits on gathering sizes are raised by then.

“You have to be creative, or you don’t survive this year,” she says.

Charlotte event planners say they’re seeing lots of similar examples of improvising with the times. According to Cassie Brown, owner of TCG Events, other trends include:

  • Moving outdoors. People feel safer outdoors, as evidence suggests the virus doesn’t spread there as easily. Right now, “it’s scary to be in a room of 500 people who you don’t know,” she says.
  • Crowded fall. Many spring events were postposed until September or October, which was already a busy time for events. Expect many social possibilities when the weather turns nice.
  • Spread-out tables. Just like restaurants, event venues will have to maintain social distancing and separate tables, which will have the effect of reducing capacity. Planners will also place fewer people at a table, so a round table that usually seats 10-12 might now be appropriate for only four.
  • Controlled access. Expect to see more events requiring tickets or becoming invitation-only, so that people don’t just show up and create crowds. A drop in corporate sponsorships also means that attendees will have to shoulder more of the costs, which could mean higher ticket prices.
  • No buffets. Because of concern about spreading germs, don’t expect to be standing in buffet lines anytime soon. Instead, look for food kiosks with disposable containers and cutlery. “Food will be much more in the realm of a concession stand with Plexiglas,” Brown says.
  • Subdued themes. With so many people out of work, flashy, whimsical and extravagant events will seem out of place. “If you’re an ice carver, right now is probably not the best time,” she says.
  • Mask attire. On invitations, where you might expect to see “black-tie optional,” look to see more saying “face coverings required.” Some events could hand out personalized masks as swag.
  • Smaller events. Many people will not feel comfortable attending large events, even if those are legally allowed. Instead, events with just 25-50 people will become more common. “They will be much more intimate experiences,” Brown says. “You can create a really great experience for 25 to 50 people.”

Shawn Cosner, owner of festival production company Third Rock Events, which has put on wine festivals in South End and University City, says he foresees some events stretching over several days to allow more people to participate: “Probably events that were typically one day might be extended over several days and have time slots.”

Clean hands: And of course there will be more of a focus on hand sanitizer, hand-washing stations and perhaps temperature checks for those attending.

Dan Hooks, owner of event-rental company Party Reflections, says many clients are hoping plans can proceed this summer — like wedding receptions and other smaller gatherings.

“I’ve still got a whole lot on the books for June that hasn’t been cancelled or moved,” he said this week. “They’re still waiting for the word ‘go.’”

Many event planners, though, remain skeptical that events are going to be resuming anytime soon. North Carolina’s existing restrictions run until at least June 26, and the state’s Health and Human Services secretary said Thursday that mass gatherings will be a “very big challenge” if coronavirus cases keep increasing.

Planners are hopeful for fall events, but like everybody else, they don’t know what will happen. Many feel better about events in 2021.

Hooks says: “The psychology of it right now, people are still nervous about getting arm-to-arm with somebody.”

https://charlotteledger.substack.com/p/1feeb3c3-ae54-49bf-84da-293c6d8e8006

The new rules of Charlotte event planning

Get Creative in Recognizing Event Sponsors

What steps are key to getting creative in recognizing event sponsors prior to and during?

“Sponsors want more than just a logo on a screen or a foam core sign. It is important to find ways to add value to the sponsor dollars.”

“Start by making sure you understand each sponsor’s brand guidelines. This is imperative — nothing will strain a sponsor relationship faster than upsetting the sponsor’s marketing team. Ask detailed questions to establish guidelines. Does it have to be on a white backdrop? Can elements of it be broken apart? Can the logo be eaten? What are the PMS/Pantone colors?”

“Next, limit the number of sponsor levels and sponsors at each level. Recognizing too many levels pre-event can dilute the opportunity by creating visual ‘logo soup.’ Event marketing materials can get so logo heavy it is hard to see the content. By using just the high-level sponsors, the content is still legible, and each sponsor can be prominent.”

“Lastly, get creative in recognizing sponsors. Look for opportunities that (a) add value to the sponsor, (b) make an impact on the event and (c) are inexpensive to implement. Some great ideas include organization content messaging on a cocktail napkin with the event and sponsor logos (e.g., the current number of homeless schoolchildren), a branded drink stirrer that has whimsy and a logoed powdered sugar on a dessert.”

Source: Cassie Brown, CSEP, Chief Experience Officer and Owner, TCG Events, Charlotte, NC. Phone (704) 376-1943, ext 3089. E-mail: cbrown@tcgevents.com. Website: https:// tcgevents.com/

Special Events Galore. DOI: 10.1002/SPEG

View this newsletter online https://onlinelibrary.wiley.com/toc/23258586/2020/20/6

What Do Events Do Now?

Planning events during a pandemic poses unique challenges. If this time has taught people anything, it is the value of being together.  Nothing does that better than events. While it seems like all event listings have CANCELLED next to them these days, events will be back.  But they will be different for a while.

As things start to open back up, we have a compiled some possible best practices for when smaller events reappear.  Nothing is official yet, so please use this list as possible scenarios during your planning discussions.   Rules will vary by county and state.

Capacity

  • Event capacity will start small and move up incrementally. Possible increments 10, 25, 50, 100, 250, etc.
  • A mandate for events to stay below 100 could be in place for all of 2020.  Some Think Tank reports say it won’t get above 50.

Venues

  • Increased cleaning and sanitation protocols have already begun in large chains. Smaller venues need time to catch up, but they will also be increasing their protocols. This is additional financial burden to venues.
  • Outside spaces will fare better than inside spaces.
  • Open sides on tents will be encouraged over having sidewalls.
  • There are recommendations that venues grid off their floor spaces in 6 ft x 6 ft squares so people can easily maintain social distancing.
  • Venues will restrict capacity significantly below the allowable fire code.
  • Hand sanitizer stations will be prevalent.

Registration/Entering

  • Temperature checks before entering will become the norm.
  • Sharing Sharpies for a “write your own name tag” won’t be happening.

Invitations

  • Next to Black Tie Optional will be Masks Required.
  • A link to safety procedures specific to that event will be listed.

F&B

  • Buffets are unlikely to be allowed.  Expect to see more boxed continental breakfasts or things individually wrapped.
  • Masks and gloves on the service staff.
  • Longer bars lines because of the spacing of queued guests standing on “6ft stickers” marking the floor (sponsor opportunity!)
  • Expect to see more rolled silverware versus silverware laid out on a table.

Seating

  • Six ft rounds may be limited to 4 people per table. Venues will need to be large enough to accommodate the additional tables.  This will add additional expenses to budgets.

Dance Floors

  • Dance floors won’t be encouraged.

Valet

  • There are discussions valet will not be allowed.

Virtual

  • Guests are already experiencing zoom fatigue, but it isn’t going anywhere.
  • Guest engagement will be more challenging as more live events move online.

If this all seems impossible and overwhelming, remember as with most information these days, it will continue to evolve.  Don’t panic and cancel all fall events.  Planning events during a pandemic is a new challenge. It is too early to know how this will play out.

We will send out more event industry thought leadership and new standards as it becomes available.

Current CDC Guidelines for events

 

The new rules of Charlotte event planning

Get Creative in Recognizing Event Sponsors

What steps are key to getting creative in recognizing event sponsors prior to and during?

“Sponsors want more than just a logo on a screen or a foam core sign. It is important to find ways to add value to the sponsor dollars.”

“Start by making sure you understand each sponsor’s brand guidelines. This is imperative — nothing will strain a sponsor relationship faster than upsetting the sponsor’s marketing team. Ask detailed questions to establish guidelines. Does it have to be on a white backdrop? Can elements of it be broken apart? Can the logo be eaten? What are the PMS/Pantone colors?”

“Next, limit the number of sponsor levels and sponsors at each level. Recognizing too many levels pre-event can dilute the opportunity by creating visual ‘logo soup.’ Event marketing materials can get so logo heavy it is hard to see the content. By using just the high-level sponsors, the content is still legible, and each sponsor can be prominent.”

“Lastly, get creative in recognizing sponsors. Look for opportunities that (a) add value to the sponsor, (b) make an impact on the event and (c) are inexpensive to implement. Some great ideas include organization content messaging on a cocktail napkin with the event and sponsor logos (e.g., the current number of homeless schoolchildren), a branded drink stirrer that has whimsy and a logoed powdered sugar on a dessert.”

Source: Cassie Brown, CSEP, Chief Experience Officer and Owner, TCG Events, Charlotte, NC. Phone (704) 376-1943, ext 3089. E-mail: cbrown@tcgevents.com. Website: https:// tcgevents.com/

Special Events Galore. DOI: 10.1002/SPEG

View this newsletter online https://onlinelibrary.wiley.com/toc/23258586/2020/20/6

What Do Events Do Now?

Planning events during a pandemic poses unique challenges. If this time has taught people anything, it is the value of being together.  Nothing does that better than events. While it seems like all event listings have CANCELLED next to them these days, events will be back.  But they will be different for a while.

As things start to open back up, we have a compiled some possible best practices for when smaller events reappear.  Nothing is official yet, so please use this list as possible scenarios during your planning discussions.   Rules will vary by county and state.

Capacity

  • Event capacity will start small and move up incrementally. Possible increments 10, 25, 50, 100, 250, etc.
  • A mandate for events to stay below 100 could be in place for all of 2020.  Some Think Tank reports say it won’t get above 50.

Venues

  • Increased cleaning and sanitation protocols have already begun in large chains. Smaller venues need time to catch up, but they will also be increasing their protocols. This is additional financial burden to venues.
  • Outside spaces will fare better than inside spaces.
  • Open sides on tents will be encouraged over having sidewalls.
  • There are recommendations that venues grid off their floor spaces in 6 ft x 6 ft squares so people can easily maintain social distancing.
  • Venues will restrict capacity significantly below the allowable fire code.
  • Hand sanitizer stations will be prevalent.

Registration/Entering

  • Temperature checks before entering will become the norm.
  • Sharing Sharpies for a “write your own name tag” won’t be happening.

Invitations

  • Next to Black Tie Optional will be Masks Required.
  • A link to safety procedures specific to that event will be listed.

F&B

  • Buffets are unlikely to be allowed.  Expect to see more boxed continental breakfasts or things individually wrapped.
  • Masks and gloves on the service staff.
  • Longer bars lines because of the spacing of queued guests standing on “6ft stickers” marking the floor (sponsor opportunity!)
  • Expect to see more rolled silverware versus silverware laid out on a table.

Seating

  • Six ft rounds may be limited to 4 people per table. Venues will need to be large enough to accommodate the additional tables.  This will add additional expenses to budgets.

Dance Floors

  • Dance floors won’t be encouraged.

Valet

  • There are discussions valet will not be allowed.

Virtual

  • Guests are already experiencing zoom fatigue, but it isn’t going anywhere.
  • Guest engagement will be more challenging as more live events move online.

If this all seems impossible and overwhelming, remember as with most information these days, it will continue to evolve.  Don’t panic and cancel all fall events.  Planning events during a pandemic is a new challenge. It is too early to know how this will play out.

We will send out more event industry thought leadership and new standards as it becomes available.

Current CDC Guidelines for events