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Cassie Brown of TCG Events Shares Her Top 5 Ways to Drive Event Sponsorship [Meetings Focus]

By Cassie Brown

Cassie Brown, CEO of TCG Events, which specializes in planning and executing corporate events that drive business for their clients through the company’s proprietary EventSmarter approach, offers the following advice to make your sponsorship packages stand out from a crowded market based on her company’s success:

1) Customize each sponsorship to the company being solicited.  Do your homework – what are the hot initiatives at a company? Tailor opportunities to sponsors needs – be strategic and create packages that are suited to each sponsor, create opportunities that are of value to the individual corporations.

Some companies may be looking for brand awareness where some companies may be looking for opportunities to test their products. Find out what they want/need then create your proposal. Don’t assume you know what they want.

Be specific about their benefits – Tell them exactly what they will be getting in return for their sponsorship. What benefit are you providing them that no one else is/can? A logo on a screen and a table at the event isn’t enough.

2) Deliver what you promised, before and during the event. Don’t over promise attendee counts. Be honest. Have more names on the list than you have opportunities.

Not everyone says yes. Often time there are lots of logistics and fulfillment pieces that have to be arranged for sponsors.

Dedicate someone to manage those relationships and pull together their logistics in a timely and friendly manner. Sponsorship is a business transaction not a donation

3) Track your data. Companies want a ROI. Do pre-event and post-event surveys asking specific questions about sponsors. Know the demographics and psychographics of attendees and why that would be important to a company. Ask the sponsor how they determine success and figure out how to measure that.

4) Don’t just dump them after an event. Solicit feedback, thank them, court them so they want to play again next year. Remember, the devil’s in the details: generic, form letter thank you notes are a terrible idea. Don’t misspell company or individual names in the letters.

Many companies have tricky names – LendingTree is often misspelled as two words even though it is one. Or Sheetz has a “z” instead of an “s.”

5) And finally, don’t get stopped before you’ve started: Don’t screw up the logo. Ask for branding guidelines. Many companies have specific rules for logos. One very common one is the logo must be on a white background.

If the logo is going on a black bag or red PowerPoint slide that can be a problem.

About the Author: With an event management background spanning two decades, Cassie Brown assumed the role of President & CEO of TCG Events in 2011. Under her direction or direct project management, Cassie’s work has earned the company awards in event, decor, invitation, and program categories.

An active participant in the International Special Events Society, Cassie has served on the Board of Directors and as President of the Charlotte, NC chapter. She is a frequent speaker at industry conferences, universities and association meetings.

She was an adjunct professor at Johnson & Wales University and has taught courses in event management at Central Piedmont Community College.

Read the original article in Meetings Focus.

Go Digital: 5 Benefits of Mobile Bidding

Mobile bidding can help you surpass your fundraising goal at your next event. The addition of technology in live and silent auctions has changed the way attendees bid, pay and interact at fundraising events. Here are some of the top benefits:

1) Live and silent auction items can be viewed before the event. Guests will be able to come prepared ready to bid on the items they want to take home.

2) Guests are required to pre-register their credit card. This can be done on the hosted website before the event or when they arrive onsite with a simple swipe. This ensures all payments by the close of the event.

3) In a live auction, guests can check out as soon as their item is closed.

4) Guests will receive alerts on any items that have not been bid on for a silent auction. Then you are less likely to have items that are never bid on at the end of the evening.

5) Guests can monitor their bids at anytime without having to go to the location of the item. As a planner or client you can also monitor the exact dollar amount raised at anytime!

If your guests do not have to have a smart phone, representatives from the bidding company are on hand with iPads to assist and make bids for guests. The staff will also assist guests with bidding on their own phones as well as answer questions.

These user-friendly systems are positively changing auctions and non-profits one event at a time.

Venue Selection: Important AV Factors

Venue Selection: Important AV FactorsMost venues will have an in-house Audio Visual provider. This can be a great support, but also present challenges. Here are some insights to consider when choosing your venue:

  • Rigging- Venues that allow you to hang objects from specified rigging points usually charge a fee per point. Your AV needs will dictate how many points you require. Some venues will specify that you use their in house AV Company to rig or at least supervise. They will charge for either of these services.
  • Power- Power is not always included. This is especially true in convention centers and hotel properties. The power will be charged based on your usage during the event and setup. You will also want to make sure that the venue has all the power capabilities you require and that additional generators won’t be required.
  • Entrances and Freight Elevators- Load in specs should be carefully considered with an extensive décor or AV setup. Large pieces of truss or stage sets will need to fit in the entrances or elevators. Check with your venue to secure the freight elevator if they have one.
  • Trucks- If you have a large AV setup your crew is going to arrive in a large truck possibly multiple trucks or even a semi truck. You will want to check that they will fit in the dock. If you are in an urban venue or venue with limited parking you will want to research ahead of time where these trucks can be stored or parked. Negotiating a parking rate in advance can save you money on larger vehicles. 
  • Union and Labor- Venues have the option to be a union or a non-union facility. A union facility will have additional rules and regulations that must be followed for your event. You will want to ask the facility for their policies and procedures to see how this will affect your event budget. A union facility will have specific labor rates, break times, call minimums and overtime charges. Even if you bring in your own AV or operators, you will still have to use the union labor.

5 Hidden Venue Costs

5 Hidden Venue CostsEach venue comes with its own rules and regulations. It’s important to read the fine print before deciding on a venue and signing a contract. Most of these can be negotiated in the contract phase, but you want to make sure you ask the right questions and budget for any costs you may incur. No one likes surprises when the bill arrives. The most common hidden costs are:

Exclusive Vendors and Buyouts

Some venues will have exclusive vendors. You will have to select from this list. In some cases you can purchase a buyout and bring in your own caterer, but it will cost you. Sometimes the fee is nominal and other times it can be cost prohibitive. This can usually be negotiated in your favor.

Security and Freight Elevators

Freight elevators need to be reserved in the contract phase. The cost you incur is for the labor to run the elevators. Most venues will require you to use their in-house company to run the elevator during your load in and load out process. Keeping the load in and load out time as efficient as possible can save you money!

Cake Cutting Fee

Cakes are a great addition to an event, but if you want to bring in your own pastry team it can cost you big time! Not only will you have to purchase the cake, but also pay a server to cut the cake. Costs can range from $2 a slice to $5 a slice. Depending on the venue, it may be better to source the cake in-house eliminate this cost.

Corkage Fee

Some venues will let you bring in your own wine. This is important to any non-profit that would like the wine donated. The facility could charge you a corkage fee to serve the beverages brought in. This will be charged per bottle unless you can negotiate a flat rate. 

Furniture Removal and Relocation

Most rooms in a venue are free of existing furnishings, but some will have furniture in the room for day-to-day use. This is prevalent in country clubs, museums, hotel lobbies and non-traditional venues. If furniture needs to be removed or adjusted, they may charge you. Charges can be based on time, amount of furniture or flat rate. This fee can be waved if you ask, but more than likely they will not let you move it on your own.

Rethinking the Dinner Gala! [NY Times]

By Phyllis Korkki

The three-course dinners. The auctions and raffles. The speeches from sponsors. The requests for donations. These are the ingredients of many a charity event, and they have stood the test of time.

But nonprofit groups that are planning events this season — especially recurring ones — may want to consider whether it is time to shake things up. The last thing a fund-raiser needs is a guest who is bored, or annoyed, or doesn’t show up at all.

“How are they coming back year after year if you haven’t made this night special?” said Ginger Berman, president of Events With Ginger & Company, based in Westfield, N.J. She has helped plan five “chef’s table” events in New York for Autism Speaks, a research and advocacy organization.

At the event, a collection of chefs (more than 90 at last month’s gathering) donate their time and food to cook tableside meals for groups of 10. Although the basic structure of the Autism Speaks events has remained the same since they began in 2007, organizers add variety by inviting different chefs to participate and switching up the entertainment each year, Ms. Berman said. Past events have featured celebrities like Harry Connick Jr., while this year the chief entertainment was a young singer with autism, Talina Toscano.

Adding new elements and extra pizazz to events can be challenging if the organizers are nonprofit employees who have other job duties as well. But Ms. Berman, along with Cassie Brown of TCG Events, based in Charlotte, N.C., says a little creativity can go a long way.

At the same time, they warn, event planners should never lose sight of expenses and logistics.

Ms. Brown has attended her share of dinners and auctions, and some can become formulaic, she says. When clients want a formal dinner to serve as the center of a function, she often tries to talk them out of it, she said. Even if food is served buffet-style, people still end up sitting with the same few other guests for almost the whole night, she said.

One reason to attend these events is to socialize, and they can be excellent networking opportunities, so food and drink setups should encourage mingling and can be preferable, she said.

An “interactive dessert experience” she recently organized was more social than a dinner, she said: Guests stood at narrow tables as pastry chefs prepared large elaborate desserts that could be shared.

A danger of fund-raisers is that they can turn into “talking head shows,” Ms. Brown said. Understandably, nonprofits want to honor the people who have contributed to their success. Unfortunately, some speakers go on longer than planned. Then, very often, comes “the ask” — the request for donations. That may not go down so well if the prelude to it has been mismanaged — attendees may even slip out early, Ms. Brown said.

She suggests several ways to avoid these pitfalls.

  • Invest in a short, professionally made video that includes major sponsors, and play it on a big screen during the event. Reducing speeches makes time management much easier.
  • Do not wait to feed the guests. Front-loading with speeches and entertainment can leave attendees hungry and less receptive to donating money.
  • Make your request for donations at the beginning or the middle of an event, rather than at the end. Once guests have fulfilled the purpose of the evening, they can enjoy themselves.
  • Consider a nontraditional room setup, such as moving the stage to the center of the site. Sometimes when a stage is in the front, guests in the back can feel far removed, Ms. Brown said.

Nonprofits are in a tricky situation. They need to create a meaningful and entertaining experience while keeping within a strict budget. Often, participants like celebrity chefs and entertainers are happy to donate their time, but costs can still add up. Revenue goals for a charity event should exceed expenses at least fourfold, said Ms. Berman.

How a nonprofit organization manages an auction can be critical to an event’s success. More event planners are harnessing technology, enabling guests to bid online before an event, or via their smartphones and tablets during the event, Ms. Brown said. That way, guests need not continually return to the table where an item is offered to see if they have been outbid.

Kalin Kassabov of New York, who attends up to five charity events a month, has found that silent auctions combined with invitation-only events can be especially successful, if the organizers tailor auction items to the guests. He recently attended a function where nearly every item in the silent auction received a bid “because everybody was invited and personally screened,” he said.

Mr. Kassabov has a message for guests who R.S.V.P. to invitations from charities: follow through. He recalled an event where the nonprofit rented a nightclub with impressive platters of food, special drinks and a theme, but the turnout was poor. “I hate to see the effort of the charity kind of being wasted by people not showing up,” he said.

Read the original article in The New York Times.