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Savvy Sponsorships [Successful Meetings]

By Alex Palmer

For the inaugural year of the Miami New Construction Show, event founder Anita Funtek knew sponsors would be essential to the show’s success. But with no prior history, the three-day event, which brought together South Florida-based real-estate buyers and investors and included an extensive education program, was a hard sell — even with guests that included Florida Gov. Rick Scott.

“For the first year of any show, there can be a lack of confidence from sponsors, and allocating money can be difficult,” says Funtek. “I’ve seen some companies that have a policy where they will not sponsor an event unless it has been in operation for at least five years.”

Last month, Anita Funtek launched the Miami New Construction Show,
using a creative sponsorship program. With that in mind, as she reached out to potential sponsors, Funtek avoided promoting specific avenues of revenue. Instead, she created a multi-faceted opportunity that would promote the sponsor, offer value to attendees, and help bolster the nascent conference. She found a partner in Macy’s, which wanted to provide support for the event but shied away from “assigning money, which would have had to go through corporate channels for approval,” according to Funtek.

Instead, Funtek and the department store chain worked out an arrangement by which Macy’s provided gift bags, containing such items as certificates for complimentary facials (for women) and samples of Paco Rabanne cologne (for men), to be given out to attendees. “It enabled the show to start our relationship with our audience off on the right foot. The attendees received items they could use, and it was good exposure for Macy’s,” says Funtek. “But it came out of having conversations with the company, and being open and flexible about what would work for them and us.”

Funtek’s experience points to a complex consideration for meeting planners: Event sponsorships are a delicate balancing act of competing demands. Focus only on keeping sponsors happy, and the excessive promotional messaging may turn off attendees. Focus only on attendee needs, and opportunities to bring in valuable sponsorship support can fall through the cracks.

As demand for stronger meetings ROI has grown (a recent study from TCG Events found that 75 percent of executives are seeking greater return from corporate events than they have in previous years), meeting professionals are working to get smarter about how they leverage event sponsorships. They are finding it increasingly vital to work closely with their sponsors while also understanding their attendees, designing a creative sponsorship program that will benefit both.

“What planners ought to be doing is selling solutions,” says Ron Seaver, founder and president of the San Diego-based Seaver Marketing Group, which specializes in sponsorship sales. For the past 20 years, Seaver has run the National Sports Forum, which brings together more than 1,000 sports business executives to talk sponsorship, marketing, and business development. He emphasizes that effective sponsorships are those that are developed with solutions for all three major event stakeholders — sponsors, planners, and attendees — in mind.

MAKE IT SPONSOR FRIENDLY

Seaver says that for events today, selling “inventory” (e.g., lanyard, meal, or badge sponsorships) doesn’t cut it. Instead, it’s a question of “what can the planner create, package, or bundle within their existing program or event that will help the sponsor to accomplish ‘X’?”

That “X” can mean very different things to different sponsors. While some companies may be seeking to make key introductions to corporate decision makers, others might want a platform to let prospective customers test out their new products or services. They may be looking to establish themselves as thought leaders in the industry, or just seeking to keep their brand awareness at its current level.

“It’s a mistake to assume that every sponsor wants to accomplish the same thing,” says Seaver. “So ask good questions — and listen.”

Seaver points to the example of next year’s National Sports Forum (NSF). He sought a way to provide long-time sponsor Daktronics (a major electronic signage and scoreboard company) with more bang for its sponsorship buck than a standard logo on a name badge might provide. Daktronics wanted to showcase its new portable scoreboards to attendees, and, as a company offering enterprise products that can run into multiple millions of dollars, it also wanted to be sure that NSF “keeps their brand center stage in front of our audience of senior team and sports property executives,” according to Seaver.

So Seaver is literally putting his sponsor center stage — the main stage of the conference will be transformed into the Daktronics Stage, with sponsor branding and the side screens being replaced by the sponsor’s new portable scoreboards (one in HD and one in standard definition to make the difference obvious to audience members). This messaging extends to the event website as well, with a Daktronics-branded scoreboard clock counting down the months and days to the February 2015 event.

This type of sponsorship, tailored perfectly to the sponsor’s needs, can only come about through a flexible attitude from planners.

“There is a demand for more customized sponsorship opportunities,” notes Cassie Brown, chief experience officer for Charlotte, NC-based TCG Events, which runs numerous events that rely on sponsorship dollars. The bottom line, according to Brown, is “don’t ever assume — be open and first learn what they’d like to see happen and how they’d like to be involved rather than just throwing a package at them.”

CREATE AN EXCHANGE OF IDEAS

BlueGrace Logistics, a transportation and logistics firm based in Riverview, FL, recently brought together owners and staff of the company’s franchise network for its Annual Franchise Conference. While this was the event’s fourth year, it was the first time BlueGrace offered sponsorships. It became clear that the greatest benefit would come from offering franchise owners and sponsors alike a “360-degree view of each others’ businesses,” according to Natalie Lane, director of marketing for BlueGrace, who planned the event.

To facilitate this, Lane and her team created Sponsorship Social, a two-hour event that got both attendees and sponsors together at the end of the shwo’s second day in a conference room in The Cosmopolitan Las Vegas, where the gathering took place.

“Sponsors had decorative booths and tables set up with promotional items that gave the room the energy you would find on an actual trade-show floor,” says Lane.

The social was a huge success, resulting in a room full of lively conversations, and the Franchise Conference earned a 9.55 out of 10 on the post-event Net Promoter Score Survey.

Bobbie Carlton, president of Carlton PR and Marketing, based in Woburn, MA, has taken this networking between sponsors and attendees a step further with her launch five years ago of Mass Innovation Nights. The monthly product-launch party is funded entirely by sponsors, who pay to have their offerings showcased at the events, where social media-savvy attendees can try them out, chat with the sponsors, and tweet, post, or blog about them. On a recent Innovation Night, American Airlines gave away points to its Business Extra program.

“We work very closely with our sponsors to incorporate their programs into ours,” says Carlton.

MAKE IT ATTENDEE FRIENDLY

While sponsorships should be designed with the specific needs of sponsors in mind, it is of course also key to create opportunities to meet the needs of attendees.

“Understand your attendees in terms of demographics and what will be important to them,” says Brown. “Think about what would make their experience more enjoyable or fill a need.”

She gives the example of having portable charging stations with sponsor branding that can provide convenience to attendees. If it’s a car sponsor, for example, explore having the car company shuttle and transport attendees from the meeting venue to the parking garage.

Dave Weil, vice president of event services for Chicago-based association management and services company SmithBucklin, agrees that practicality should be king when devising a sponsorship. He recommends working to get sponsors behind the services that improve the attendee’s experience — complimentary transportation, water coolers, or Wi-Fi, for example.

“Every time I’m logging on [as an attendee] I’m understanding who the sponsor is,” says Weil. “Anything that can create a higher level of comfort is great to get sponsored.”

But Weil adds that effective sponsorships can take a more multi-pronged approach, combining both the fun and practical aspects of a meeting. For example, a sponsor that emphasizes a brand message of power or energy could sponsor a series of charging stations where attendees can connect their phones and laptops, but also give away branded energy bars to drive the message home.

TCG works closely with clients to develop sponsorship opportunities that target attendees in ways that will best make an impact. And Brown finds that a great way to meet sponsors’ demands and make their messages stand out is to make the on-site solution interactive and fun.

Brown gives the example of a recent event her company planned for a nonprofit client where a number of elements were turned into effective for sponsorships. TCG provided private cabanas where attendees relaxed, using cabana pillows emblazoned with logos of major sponsors such as Accenture, Microsoft, and Bank of America, delivering their messages in what Brown describes as “a welcoming, relaxed, and more natural environment to foster networking and conversation.” Further, an event martini lounge provided signature drinks into which sponsors could incorporate their brand colors.

TrivWorks creates customized trivia games for sponsors — delivering corporate messages in an entertaining way. To help make a sponsor’s message fun for attendees, some planners have gone so far as to create an actual game out of it. New York City-based TrivWorks develops customized trivia games for corporate events, meetings, and promotional gatherings. Attendees create teams, which compete against other attendee groups for prizes and bragging rights.

The focus of these competitions is on having fun, with a high-energy host, and questions generally focusing on pop-culture topics. But the organizer can customize virtually every element to help broadcast the themes of not only the event, but of specific sponsors as well.

“TrivWorks always seeks to create a fully immersive brand experience for participants, and we encourage branded signage, logos for flatscreen TVs, napkins, coasters, and so on in as many places as possible,” says David Jacobson, owner and founder of TrivWorks, adding that client-branded pens and answer sheets, as well as branded T-shirts for the “grading staff” to wear, are also effective ways to create brand consistency.

Of course, trivia questions themselves can be creatively customized for the goals of the event and its sponsor. “[We] seek to educate and appropriately integrate key sponsor messages, features, capabilities, or facts for the participants to take home,” says Jacobson.

He points to a program the company developed last year for Every Day with Rachael Ray, where a gathering of the magazine’s advertisers was enhanced with food-themed trivia. The program helped to create a fun, memorable experience for advertisers. It was then expanded and modified to appeal to a consumer audience, with a hundred of the questions printed in the magazine’s April 2013 issue to encourage readers to play at home — creating another way for the brand to deliver its message through an entertaining channel.

Read the original article in Successful Meetings.

Rethinking the Dinner Gala! [NY Times]

By Phyllis Korkki

The three-course dinners. The auctions and raffles. The speeches from sponsors. The requests for donations. These are the ingredients of many a charity event, and they have stood the test of time.

But nonprofit groups that are planning events this season — especially recurring ones — may want to consider whether it is time to shake things up. The last thing a fund-raiser needs is a guest who is bored, or annoyed, or doesn’t show up at all.

“How are they coming back year after year if you haven’t made this night special?” said Ginger Berman, president of Events With Ginger & Company, based in Westfield, N.J. She has helped plan five “chef’s table” events in New York for Autism Speaks, a research and advocacy organization.

At the event, a collection of chefs (more than 90 at last month’s gathering) donate their time and food to cook tableside meals for groups of 10. Although the basic structure of the Autism Speaks events has remained the same since they began in 2007, organizers add variety by inviting different chefs to participate and switching up the entertainment each year, Ms. Berman said. Past events have featured celebrities like Harry Connick Jr., while this year the chief entertainment was a young singer with autism, Talina Toscano.

Adding new elements and extra pizazz to events can be challenging if the organizers are nonprofit employees who have other job duties as well. But Ms. Berman, along with Cassie Brown of TCG Events, based in Charlotte, N.C., says a little creativity can go a long way.

At the same time, they warn, event planners should never lose sight of expenses and logistics.

Ms. Brown has attended her share of dinners and auctions, and some can become formulaic, she says. When clients want a formal dinner to serve as the center of a function, she often tries to talk them out of it, she said. Even if food is served buffet-style, people still end up sitting with the same few other guests for almost the whole night, she said.

One reason to attend these events is to socialize, and they can be excellent networking opportunities, so food and drink setups should encourage mingling and can be preferable, she said.

An “interactive dessert experience” she recently organized was more social than a dinner, she said: Guests stood at narrow tables as pastry chefs prepared large elaborate desserts that could be shared.

A danger of fund-raisers is that they can turn into “talking head shows,” Ms. Brown said. Understandably, nonprofits want to honor the people who have contributed to their success. Unfortunately, some speakers go on longer than planned. Then, very often, comes “the ask” — the request for donations. That may not go down so well if the prelude to it has been mismanaged — attendees may even slip out early, Ms. Brown said.

She suggests several ways to avoid these pitfalls.

  • Invest in a short, professionally made video that includes major sponsors, and play it on a big screen during the event. Reducing speeches makes time management much easier.
  • Do not wait to feed the guests. Front-loading with speeches and entertainment can leave attendees hungry and less receptive to donating money.
  • Make your request for donations at the beginning or the middle of an event, rather than at the end. Once guests have fulfilled the purpose of the evening, they can enjoy themselves.
  • Consider a nontraditional room setup, such as moving the stage to the center of the site. Sometimes when a stage is in the front, guests in the back can feel far removed, Ms. Brown said.

Nonprofits are in a tricky situation. They need to create a meaningful and entertaining experience while keeping within a strict budget. Often, participants like celebrity chefs and entertainers are happy to donate their time, but costs can still add up. Revenue goals for a charity event should exceed expenses at least fourfold, said Ms. Berman.

How a nonprofit organization manages an auction can be critical to an event’s success. More event planners are harnessing technology, enabling guests to bid online before an event, or via their smartphones and tablets during the event, Ms. Brown said. That way, guests need not continually return to the table where an item is offered to see if they have been outbid.

Kalin Kassabov of New York, who attends up to five charity events a month, has found that silent auctions combined with invitation-only events can be especially successful, if the organizers tailor auction items to the guests. He recently attended a function where nearly every item in the silent auction received a bid “because everybody was invited and personally screened,” he said.

Mr. Kassabov has a message for guests who R.S.V.P. to invitations from charities: follow through. He recalled an event where the nonprofit rented a nightclub with impressive platters of food, special drinks and a theme, but the turnout was poor. “I hate to see the effort of the charity kind of being wasted by people not showing up,” he said.

Read the original article in The New York Times.

 

5 Tips to Make Your Fundraising Event a Hit [Special Events]

Fundraising is a critical piece of revenue for many organizations but can be especially difficult in this vexing economy. There are ways to rise up to the challenge and make your fundraising event the best yet. Raise more money than ever before with these five tips below:

1. Make the “ask” early, make it once, and make it count. Usually, the main point of the event – the fundraising part – happens at the end. But by that time, you’ve lost valuable audience attention, whether due to event fatigue or to some of your prime donors sneaking out early. Try making the “ask” in the middle of the event, when it’s unexpected. Then keep on delivering a terrific experience that makes people glad they gave.

2. Talking Heads: Only a good thing if we’re talking dance music. The primary way philanthropic events lose audience engagement? Giving sponsors the floor for what seems like forever, one after the other, as they all say basically the same thing. Do the math – 5 sponsors x 5 minutes each = 25 minutes of “I’m here, I support this cause, here’s how…” A 2-minute, professionally designed, powerful video (that features the sponsors) has a far bigger impact. Everyone wins: the sponsors, your organization, and most importantly, the audience.

3. Hungry people are distracted people—don’t wait to feed your audience. Too many events feature hours of upfront speeches and entertainment prior to providing dinner or even hors d’oeuvre. By pushing up the food portion of the evening, you’re more likely to have a happy, satisfied audience that’s far more receptive to your message.

4. Center stage, not centerpieces—make the most of your event spending. Depending on the size of the event, the traditional stage at the front of the room arrangement can leave some tables feeling like they’re in Siberia. Consider placing the stage/podium in the center of the room, with surrounding screens overhead so that everyone has a great view. Does it cost more? Sure, but it will engage your audience far more than even the most costly centerpieces and tableware. Shift your budget to where it makes the biggest impact.

5. Change it up—present the unexpected. Holding an annual fundraiser? Even if the speakers are different, if the format’s the same, your regular donors may regard attendance as a duty rather than a pleasure. In addition to taking steps 1-4 above, consider introducing new elements each year. At one event we included elephants in the opening ceremony. Work with an event planner who understands your end-goal and can offer fresh ideas to get you there!

With some creativity and proper planning, you can knock your fundraising event out of the park. Implementing these tips should increase the donation amount and infuse a fresh wave of energy, inspiration, and engagement with your guests. When the event is over, consider a post-event survey to get an outside perspective of what is working or can still be improved upon.

Read the original article in Special Events.